Refund Policy

Last Updated: 08/12/2023

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("Website", "We", "Us", or "Our"). This Refund Policy explains our guidelines and procedures regarding refunds for the products and services offered on our website. By making a purchase or using our services, you agree to the terms outlined in this policy.

Scope of Refund Policy

This Refund Policy applies to all products and services offered on our website, including but not limited to web development, design, mobile app development, and other related services.

Refund Eligibility

  1. Pre-Project Stage: If a cancellation request is made before the commencement of the project or service, you may be eligible for a full refund of any payments made, minus any non-recoverable expenses incurred by gsmuae.

  2. In-Progress Stage: If the project is already in progress, the refund amount will be determined based on the work completed up to the cancellation date. Any non-recoverable expenses and efforts invested by gsmuae will be deducted from the refundable amount.

  3. Completed Stage: Once the project has been completed, and the deliverables have been provided, no refund will be applicable for the completed services.

Non-Refundable Costs

Certain costs, such as domain registration fees, third-party software licenses, and other external expenses, may be non-refundable once incurred. These costs will be deducted from any eligible refund amount.

Refund Process

  1. To initiate a refund request, you must send a formal cancellation request in writing to our designated contact email:

  2. We will review your request and determine your eligibility for a refund based on the project stage, services rendered, and applicable terms and conditions.

  3. Refund processing times may vary and are subject to our internal review process. We will strive to process eligible refunds in a timely manner, typically within [X] business days from the cancellation date.

Modification of Policy

Gsmuae reserves the right to modify, amend, or update this refund policy at any time. Changes to the policy will be communicated to clients through our official communication channels.

Contact Us

For any questions, concerns, or to initiate a refund request, please contact us at:


By engaging with our products and services, you acknowledge and accept the terms of this Refund Policy.